Privacy Policy for Horizon Inspections, LLC (Eff. 6/1/2025)
At Horizon Inspections, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage our home inspection services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect only the personal information necessary to provide our home inspection services, including:
- Contact Information: Name, phone number, email address, and property purchase address provided when you schedule and inspection or contact us.
- Property Information: Details about the property being inspected, such as address and relevant property details, provided by you or your representative (e.g., real estate agent).
- Communication Data: Information you provide when you contact us via phone, email, or text message, including questions or inquiries about our services.
We do not collect sensitive personal information unless it is voluntarily provided by you and necessary for the inspection process.
2. How We Collect Information
We collect information directly from you when you:
- Schedule a home inspection via phone, email, our website, or other communication channels.
- Communicate with us to ask questions or provide details about your inspection.
- Submit forms or agreements related to our services.
We do not use cookies, trackers, or automated data collection tools for marketing purposes on our website or other platforms.
3. How We Use Your Information
We use your personal information solely for the following purposes:
- Scheduling and Confirming Appointments: To contact you via phone, email, or text message to arrange, confirm, or reschedule home inspection appointments.
- Providing Services: To perform the home inspection and deliver the inspection report to you.
- Responding to Inquiries: To answer your questions or provide information related to our services.
- Legal and Administrative Purposes: To comply with legal obligations, maintain business records, or resolve disputes.
4. Data Sharing
We do not transfer or share your personal information with any external organizations under any circumstances, even with your consent.
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
5. Messaging Terms and Conditions
We use text messages only to:
- Confirm or schedule home inspection appointments.
- Respond to your questions or inquiries.
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Horizon Inspections, from 218-303-7243 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 218-303-7243 or Chris@whyhorizon.com. Mobile opt-in information is never shared with third parties.
6. How We Protect Your Information
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Storing electronic data on secure servers with encryption where appropriate.
- Limiting access to your information to authorized personnel only.
- Using secure communication methods for sensitive information.
While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy (e.g., completing the inspection and delivering the report).
- Comply with legal or regulatory requirements (e.g., maintaining business records).
Once your information is no longer needed, we securely delete or anonymize it.
8. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to legal or contractual obligations.
- Opt-Out: You may opt out of text message communications by replying “STOP” or contacting us directly.
To exercise these rights, please contact us at chris@whyhorizon.com or 218-303-7243.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Effective Date.” Please review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Horizon Inspections, LLC
PO Box 1465
Detroit Lakes, MN 56501
218-303-7243
chris@whyhorizon.com
whyhorizon.com